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Chargeback Peon/S2S

Use Case

The webhook is generated after the successful submission of a refund to the acquiring bank.

 

The sample response is mentioned below.

 

Success

{
  "head": {
    "version": "v1",
    "signature":"{signature}"
  },
  "body": {
    "transactionId": "20210223111212800110168465500805616",
    "orderId": "ORDERID_98765",
    "disputeAmount": "20",
    "disputeDueDate": "2021-03-27 23:59:59",
    "bankReferenceNo": "777001749889327",
    "disputeType": "Order Failure, Paytm Cash balance partially used",
    "message": "Chargeback dispute has been filed",
    "extSerialNo": "90210223000484267946",
    "mid": "ethics90962220263187",
    "merchantName": "Vaibhav",
    "custId": "CUST001",
    "transactionDateTime": "2021-02-23 15:12:51",
    "transactionAmount": "1200.00",
    "disputeId": "20210224111221000100168007200508215",
    "disputeStatus": "NEW"
  }
}

The parameters are briefly described below.

Response Attributes

Head

ATTRIBUTE DESCRIPTION
version API version
signature Checksum generated

Body

ATTRIBUTE DESCRIPTION
transactionId
string
Transaction ID
orderId
string
Order ID
disputeAmount
string
Chargeback amount
disputeDueDate
string
Chargeback closure date
Example: 2020-07-05 12:39:00
bankReferenceNo
string
Acquirer Reference No.
disputeType
string
Chargeback Type
message
string
Chargeback status message
extSerialNo
string
External Serial Number of Original Transaction
mid
string
Merchant ID
merchantName
string
Merchant Name
custId
string
Cust Id
transactionDateTime
string
Date and time of Original Transaction
Example: 2020-06-05 12:39:00
transactionAmount
string
Original Transaction Amount
disputeId
string
Dispute Id
disputeStatus
string

Dispute Status

Example: Accept

comment
string

conditional

Comment/Remark in case of POD Rejected

Example: Provided proofs are invalid

disputeLostReason

conditional

Reason, in case of dispute lost

Example: Failed to respond

debitAmount

string

Debit Amount

Example: 3836.00

disputeutr

conditional

Dispute UTR corresponding to the amount deducted from a merchant account, in case of Dispute is Lost

Example: 12345123451234