A Payout Link is the simplest way of making payments to vendors and customers without requiring bank account details. The Payout link can be created from Paytm Payouts dashboard using basic details such as receiver’s name, phone number and the amount to be paid. This secure payout link is further shared to the customer via SMS or email to collect bank/UPI details for making payment.
Generally , for the process of payout where bank details are initially not available, the primary action is to collect the bank details and verify them. After verification, the payout details are shared to the finance team which again verifies and queues the payout to the next payment cycle with a minimum wait time of 3- 7 working days. All this can be simplified and with many advantages:
Instant payouts
With such numerous advantages, Paytm Payout links have proved to be of great benefit to
Paytm Payout Links immensely reduces the refund time for cash on delivery customers who were otherwise given a refund window of 10-15 working days. Game winnings , referral incentives to customers or channel partners can be settled instantly through payout links. Rental business has seen a boom over the last couple of years. But the process of refunding the security deposit to the customers after the usage period, is a long and tedious one. With payout links, this security amount is refunded instantly to the customer in the desired bank account, ensuring a better customer experience.
Paytm Payout link creation can be done in just a few simple steps
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Maximum 5000 payout links can be created at once through bulk link creation
All the links that are created can be viewed in the All Links section
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Resend Link button will only be available if the Payout link is in Active State. Click Here To know more about the statuses of Payout Link.
NOTE : Within the active period of the payout link,three SMS notifications can be sent to the customer. Also, only one SMS notification per day can be sent to the customer.
The status for a Payout link can be seen in the All Links tab, in the listview under the Status header. A Payout Link, in its life cycle will have different statuses . Below are the different statuses for a Payout Link:
Active : This status means that the Payout Link is created successfully and the payout is yet to be made. If the payment details are awaited from the customer end, then also the status is active
Success : When the payment to the customer is successful through the payout link, status moves to success
Failed : When the payment to the customer fails through the payout link, status moves to Failed
Pending: The pending status means that the payout is initiated but pending on customer bank or system to process
Link Processing : The status moves to link processing if the link creation is initiated but due to some technical issues the creation is in process. From the Link Processing State it can move to Active status or Link Creation Failed status
Link Creation Failed : If the link cannot be created successfully, the status moves to link creation failed
Expired : If the link remains unused even after the set expiry date, the status moves to expired
Cancelled : The merchant can also cancel the link before it is claimed by the customer. Only an active link can be cancelled by the merchant
Some key settings for the Payout Links can be done from the Payout Link Settings. The settings for mode of disbursal, notification to customers are set from this section.
