A Payout Link is the simplest way of making payments to vendors and customers without requiring bank account details. The Payout link can be created from Paytm Payouts dashboard using basic details such as receiver’s name, phone number and the amount to be paid. This secure payout link is further shared to the customer via SMS or email to collect bank/UPI details for making payment.
Feature & Benefits
Generally , for the process of payout where bank details are initially not available, the primary action is to collect the bank details and verify them. After verification, the payout details are shared to the finance team which again verifies and queues the payout to the next payment cycle with a minimum wait time of 3- 7 working days. All this can be simplified and with many advantages:
Instant payouts
Instant payouts
Easy 3 step money transfer
Secure payouts with OTP verification
Auto fetch of all the payment mode options for a UPI registered Paytm user
Receivers can choose from any payout options such a Paytm wallet, UPI or any other bank account to receive payment
High success rate with smart routing
24*7 payouts
With such numerous advantages, Paytm Payout links have proved to be of great benefit to
E-Commerce companies to process Cash On Delivery (COD) refunds
Gaming Companies
Insurance companies to settle claims
Paytm Payout Links immensely reduces the refund time for cash on delivery customers who were otherwise given a refund window of 10-15 working days. Game winnings , referral incentives to customers or channel partners can be settled instantly through payout links. Rental business has seen a boom over the last couple of years. But the process of refunding the security deposit to the customers after the usage period, is a long and tedious one. With payout links, this security amount is refunded instantly to the customer in the desired bank account, ensuring a better customer experience.
Create Payout Link
Create Single Link
Paytm Payout link creation can be done in just a few simple steps
From the left main menu, select Payout Links option in the Payouts section
Click on the Create Link button at the top right section
Fill the customer details such as name, mobile number, amount to be paid etc as mentioned in the form
Select the disbursal account from which the payout will be processed
Customers can be notified about this link through both SMS & E-mail. One or both modes of notification can be chosen as required
Select the expiry date for the payout link from Expiry Date option. By default the expiry date is chosen as 10 days from the date of creation of the link. However this can be reduced as per the requirement
Mention the purpose for payout link creation
And click on the Create Link button
This new link can be seen in the All Links sub section under the Payout links section
Create Bulk Link
Payout links can also be created in bulk through the Create Bulk Links button
Select the disbursal account from which the payout will be processed
Upload the file with the Bulk Upload button to create payout links in bulk
Sample file for bulk creation can be downloaded from the Download Sample File option
The bulk uploaded files are available in the ‘Bulk Links’ sub section in the Payout Links
đź’ˇ TIP
Maximum 5000 payout links can be created at once through bulk link creation
View Payment Link
All the links that are created can be viewed in the All Links section
The global filters can be set for duration, sub wallet i.e disbursal account, status and expiry date
When a new Payout Link is created, it appears under the All Links section with an Active Status
The Resend Link button can be used to notify the customer again to use the link to accept the payments
đź’ˇ TIP
Resend Link button will only be available if the Payout link is in Active State. Click Here To know more about the statuses of Payout Link.
NOTE : Within the active period of the payout link,three SMS notifications can be sent to the customer. Also, only one SMS notification per day can be sent to the customer.
Click on any payout link to view more details about that transaction such as beneficiary name, mobile number, disbursal account,creation expiry date , current status of the link and last notification sent etc.
The option to copy Payout Link URL is also mentioned in the right drawer list view
In this right drawer menu, click on the top right three dot menu to select options for Resend Link, Duplicate Link and Delete Link
Status of Payout Link
The status for a Payout link can be seen in the All Links tab, in the listview under the Status header. A Payout Link, in its life cycle will have different statuses . Below are the different statuses for a Payout Link:
Active : This status means that the Payout Link is created successfully and the payout is yet to be made. If the payment details are awaited from the customer end, then also the status is active
Success : When the payment to the customer is successful through the payout link, status moves to success
Failed : When the payment to the customer fails through the payout link, status moves to Failed
Pending: The pending status means that the payout is initiated but pending on customer bank or system to process
Link Processing : The status moves to link processing if the link creation is initiated but due to some technical issues the creation is in process. From the Link Processing State it can move to Active status or Link Creation Failed status
Link Creation Failed : If the link cannot be created successfully, the status moves to link creation failed
Expired : If the link remains unused even after the set expiry date, the status moves to expired
Cancelled : The merchant can also cancel the link before it is claimed by the customer. Only an active link can be cancelled by the merchant
Payout Link Settings
Some key settings for the Payout Links can be done from the Payout Link Settings. The settings for mode of disbursal, notification to customers are set from this section.
From the Left Main Menu, browse the Profile Section
In the Payout Settings tab, select the Payout Link Settings
Disbursal settings allow the user to select all payout disbursal options that can be provided to the customer, ie Bank, UPI and Wallet. Atleast one option has to be selected to define the mode of payout
SMS settings allow the user to send default or customized SMS text messages to the customers
SMS reminder text can also be either default or customized
The toggle button can be used to set the reminder notification rules