There are multiple points of notifying a user in the Subscription journey, If 'isCommunicationManager' flag is true during the time of subscription creation, then following notifications are sent:

Subscription Creation: Paytm sends automated contextual notifications for the event of subscription creation for your customers. These notification ensures that along with subscription details, the next payment due date and amount is conveyed to the customer.These notifications will be sent to the user via email/SMS. The sample format for the notification is- "Dear Customer, Your monthly subscription of Rs XX.00 has been created on , with upfront payment of INR YY.00. Your next payment is scheduled for for INR XX.00 from Wallet."

Pre-notification prior to collecting the payment: Paytm sends pre debit notification to your customer 24-48 hours before the debit to inform regarding the name of the merchant, transaction amount, date / time of debit, and the reason for debit.This will ensure that customer can take necessary actions post this notification.These notifications will be sent to the user via email/SMS. The sample format for the notification is- "Dear Customer, Your monthly payment is scheduled for for INR XX.00 on Kindly maintain sufficient balance in your Paytm Payments Bank Account for seamless services."

Note: For Wallet, UPI the predebit notification is sent by the issuing bank atleast 24 hours prior to the payment deduction to your customers.

Payment Collection: Paytm sends automated notifications for the event of post transaction for your customers. These notification ensures that the name of the merchant, transaction amount, date / time of debit is conveyed to the customer.These notifications will be sent to the user via email/SMS. The sample format for notification- "Dear Customer, Your payment of INR XX.00 for monthly subscription with is successfully deducted from your Wallet."

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