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Your Paytm for business app is working and will keep working beyond March 15th, 2024. Click to know more
  • FAQ Topics
  • Testing and Generic Queries
  • JS Checkout
  • All in One SDK
  • Checksum
  • Callback and Webhook URL
  • Ecommerce Plugins
  • Custom Checkout
  • Refund
  • Disputes
  • UPI Solution
  • Subscription
  • Payment Links
  • Standard EMI/ No Cost EMI
  • Auto Debit
  • Custom UI SDK
  • Bank Offers
  • Settlement
  • Merchant Dashboard
  • DIY Onboarding

How can we help you today?

    • Testing and Generic Queries
    1. I want payment gateway integration for my website/app?+
    2. Where do I get the test/production credentials e.g. MID, merchant key etc?-

      You can retrieve the relevant credentials for both staging and production environment from the dashboard after login.

    3. How to get API keys? I am a registered Paytm business merchant.+
    4. I am getting Invalid MID issue?+
    5. I am getting a ‘Something went wrong’ error while trying to integrate Paytm Payment Gateway.+
    6. I am getting system error ?+
    7. What to do when I am getting "RESPCODE":"810","RESPMSG":"Payment failed due to a technical error. Please try after some time." upon calling process transaction API?+
    8. Can you confirm that the callback URL for Subscription Status & Payment Status is the same or different?+
    9. What are the different test instrument & their details for the testing environment in the payment gateway?+
    10. I am getting Invalid MID issue?+
    11. Are the merchant Id & merchant key same?+
    12. What special characters are allowed in Order Id?+
    13. Where can I see transactions of my customers?+
    14. What if payment response is not received or an unknown error occurs?+
    15. Is it possible to get redirected to the bank web page (skipping the Paytm PG page) directly?+
    16. Can I enable save card feature for my MID?+
    17. Can I save card vault?+
    If you are an existing Paytm for Business customer, call us on
    Contact for any query - call image0120-4440440
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    Looking for any query related to solution offering. visit our Paytm for business support page